Tax Defense Network Complaints and Reviews

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Tax Defense Network
Main address: 13901 Sutton Park Drive South 32224 Jacksonville Florida
877-856-5118, 888-983-7046, , ClientCare@taxdefensenetwork.com
  • 31+1 mobile complaints
  • $51.6K claimed losses
  • $1.6K average
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  • Jul 18
  • Tax services
  • Jacksonville, Florida
  • Tax Resolution Service
  • 8

After $6,000 and was I was finally told that the IRS had put me into an "uncollectable" file. I was very happy, to say the least, until 3 weeks later and I got a letter from the IRS saying that they were auditing me and that I had 10 days to pay $32,000!! Tax Defense Network and Josh Bartels won't return my calls and I got an e-mail from someone in the firm that I had never heard of telling me... Read more

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  • Jun 23
  • Professional Services
  • Las Vegas, Nevada
  • Bad Experience
  • 1
  • 39

I paid tax defense network $3100 dollars in 2013. I owed the IRS 12,500 at the time. They promised to hold the penalties, get me on payments, and perform my 2013 taxes. I never received any promises. My representative was Nicole Brown. Her favorite responses were I don't know I will have to check. That is not my expertise. I requested my money back in December of last year when my Bill had... Read more

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  • May 31
  • Lawyers
  • La Verne, California
  • Misleading Information
  • 2
  • 74

I hired Jacksonville FloridaThey told me IRS tax defense for my tax problem .y charged 6000$ They told IRS is their friend.I told them about my all problem & they promised to take care of all but did not do a penny worth of work.I am on disabily & have a handicapped son,severy depressed almost sucidal daughter.need constant medical treatment.After 7months they gave me the FTB letter &... Read more

Was this review helpful? 3 0

  • May 28
  • Finances
  • Jacksonville, Florida
  • False Adverstising
  • 113

Out of desperation with back taxes. I consulted with this company. paying a deposit of $500 and a "direct deposit" monthly until the fee of $2300 was paid. early on they led me to believe they could eliminate liens, interest and penalties. none off this happened and I was sent a payment plan to the IRS. which I had done myself. the rep for the company, on three occasions would ask if I could pay... Read more

Was this review helpful? 2 1

  • May 05
  • Tax services
  • Reno, Nevada
  • Unfair Service
  • 105

STAY AWAY. I Just got ripped off, They promised that if I sign up with them and they couldn't help me I will get all my money back. Out of the $4,500 they were asking I was able to give them $900.00 upfront and would pay they rest at $600.00 per month installments. After a month I was tooled that they could not help me because of my financial satiation. and that they will not be refunding my... Read more

Was this review helpful? 3 1

  • Apr 17
  • Tax services
  • Meridianville, Alabama
  • Terrible Customer Service
  • 127

I have been making installment payments to which Iam almost paid. Have not heard a word from my "specialist" after many e mails and phone calls. The IRS is still contacting me.....thought that was what I hired them for! At this point would not recommend to anyone. Iam also filing a complaint with the BBB. Of course the first time you speak to Jason he is very personable. Believe me after that it... Read more

Was this review helpful? 5 2

  • Mar 12
  • Tax services
  • Customer Service
  • 143

I had my initial conversation with Jason at the beginning of March. He sounded very reassuring and spelled out what they would do for me. Remove two liens on two properties and negotiate a settlement with the IRS that would work with my budget. I am paying them in installments. My second installment is due in a couple of days. My major beef with the company is that the responses to my... Read more

Was this review helpful? 2 0

  • Oct 15, 2013
  • Tax services
  • Bangor, Maine
  • Tax Services
  • 3
  • 208

I am truly a pissed consumer after dealing with tax defense network. They did a terrible job handling my case with the irs, lied to me about what was going on, would not return my calls and frankly did not care what happened, at all. They had to lie because they were billing me for bogus services that never happened. On one phone call the rep I was talking to pretended to be an attorney to... Read more

Was this review helpful? 3 2

  • Oct 14, 2013
  • Tax services
  • Tax Services
  • 4
  • 199

tax defense network never contacted the irs on my behalf a complete screw up they blamed on "a rogue employ who is no longer with the company"... ..it took almost two weeks of constant phone calls and emails before they finally admitted they didnt know what was going on and they had messed up. They promised to refund the 3900 dollars I had already paid....That was 8 weeks ago...nothing, not a... Read more

Was this review helpful? 2 0
 
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