Tax Defense Network

Issue not resolved
Jun 29, 2010
review #187684

I was looking for help with my back taxes. I started searching the internet and compiled a list of tax firms I wanted to check out. One of the first that I called was Tax Defense Network. I really liked the way they handled themselves over the phone and took a lot of notes on their company. After we concluded the call, the tax specialist they put me on with told me to check out the competition, of which he sent me links to many of his competitors. He told me that I should do my due diligence and really check out the firms out there, and see how treacherous many of these firms are.

That's when I really started my search. Ironically, the salesman didn't realize that I cover all bases, and would look into his company a bit deeper also. My first stop was to review their Better Business Bureau rating, which they spoke so fondly of in our extensive phone calls. They claim an "A+" rating, which they stated no one else in the industry had. Well, I can tell you two lies right there – They are "A" rated, not "A+"

and there are, in fact, other "A" rated tax firms out there. First off, why lie about the "+"? As if an "A" is bad in anything. That made want to look a little more into their company.

I then looked up their company with the department of state in Florida, as they were a Florida state company. Tax Defense Network started as a debt settlement company in Jacksonville, Florida. If you look up their officers, Joseph and Franklin Valinho, in Google you will find lawsuits they were charged with as a debt settlement company. Attorney General Charlie Crist attacked them personally for taking advantage of their customers, who received no debt relief whatsoever. The settlement was somewhere in the region of $250,000 and was reached in 2006. I immediately got a bad taste in my mouth, but the search continued.

I then come to find out that their "A" rating BBB file started in 2007, meaning their current rating doesn't reflect this little transgression Tax Defense committed against their customers in years prior. Also, the BBB file doesn't even show the Valinhos as officers of the company, while the record stands with the state of Florida that they are. More lies. Lastly, and most disturbingly, is that they use this rating for separate websites that seem to be different companies but are really Tax Defense Network with a different face (i.e. www.irs-tax-settlement-hq.com). At first I thought they just bought a different domain and linked it to their main site, but it seems that these are meant to look and seem different, even though it leads you to the same corrupt people.

The moral of the story – DO YOUR RESEARCH! These guys aren't who they say they are. I am still searching for help with the irs, so if anyone has worked with someone or a firm that isn't completely full of it, please get back to me with a referral. I am in dire need, but don't want to just give my money away to any liars or crooks.

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Winston

Nov 18, 2013 Miami, Florida

I really appreciate the hard work and commitment to my challenge from TDN. They not only had a deep understanding, but asked all the right questions.

Thank you so much TDN!

I highly recommend :) :grin

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Antonio

Feb 21, 2013 New York City, New York

Wow - after reading all of these postings, I'll just go directly. I made the mistake with Ronni Duetch (spelling) and the company folded before they submitted my stuff to the IRS, including the taxes they were supposed to have filed for me. so i was out about $4,000 - fees they charge for the work and the tax returns.

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TDNRepresentative

Feb 28, 2013 Jacksonville, Florida

@Antonio Please contact our Client Care Director at 877-856-5118 with the concerns you have, so that we can address them, as well as verify the tax advice you have received is accurate.

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TDNRepresentative

Nov 27, 2012

@Tu Tough We apologize that you didn't receive a prompt response from our tax professionals regarding your case. We make every effort to make sure all of our clients are kept up-to-date on the specifics of their case in a timely manner. Please contact our Director of Client Relations at 904-309-8156 to discuss how we can rectify this situation as this is not the level of service our company strives for.

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Tu Tough

Nov 21, 2012

While they were "working my case" the IRS began to send certified letters. Several calls and emails to my representative yielded no response. When I finally did receive a response I was told how overwhelmed she was as she was handling over 200 cases?! I called the IRS myself and they advised me that virtually all matters are better handled directly with them and that they have received a great deal of complaints regarding this company. I contacted their "gold star customer service" for a refund but again received no response. I stopped further payments to them and received a letter advising me they were going to place my case on hold unless I contacted them for payment arrangements. I did finally speak with someone after almost a month of leaving messages regarding my case and they stated they had contacted the IRS on my behalf. I advised them that I had handled the matter to avoid IRS action as I was not getting a prompt response and the IRS had never heard from them except when they filed a power of attorney (which I revoked). I did not receive a refund and they did not receive any more of my money. Had I known the owners names prior to hiring them I would never have followed through with the process. Almost everything they told me was a lie. It hurts me to think of all of the individuals on fixed incomes (LIKE OUR SOLDIERS)who they are ripping off. Save yourself the time and money and deal with the IRS directly. I have since handled a few issues for friends... Show more

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TDNRepresentative

Aug 10, 2012

@Ginny If you have any concerns or reservations about our company, please feel free to contact our Client Care Department at 1-877-856-5118. Also, check out our company's Better Business Bureau profile and our legal staff's bios on our website. We encourage you to do your own research and to speak with us before coming to a final decision.

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Ginny, VA

Aug 06, 2012

I just spoke with TDN this morning. While conversating with them I came acorss this blog. So happy I did. I currently have an agreement with IRS. So I think I will just stick it out until they are paid off. Thanks for sharing your experiences with TDN you have truly kept me from making a hugh mistake.

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david

Jun 17, 2012

On May 27th, 2011 the former Vice President of Marketing for Tax Defense Network was charged with $1.7 Million in Internet fraud and sentenced to 15 years in prison. Harmon was accused of stealing and selling the personal information of hundreds of Tax Defense Networks’ clients, putting their safety in jeopardy . In most cases, individuals who are capable of committing such heinous crimes come with a spotted past.
In Harmon’s case, his criminal record includes automobile theft, drug charges, over half a dozen check fraud charges, assault on a police officer, human endangerment, and criminal forgery to name just a few (Source: Link to PDF?). This begs the question as to what kind of screening procedures Tax Defense Network uses in their hiring practices.
Harmon spent the past 20 years of his life in and out of jail, his first arrest taking place in 1994. Harmon is actually still quoted on a link from the IRS Hitman website, a marketing tool employed by Tax Defense Network as saying:
“When the economy is going well, people don’t want to pay taxes, but when the economy dives, people just don’t have the money” (Source).
Sadly, the fact that Tax Defense Network employed this type of criminal is not surprising. Upon further research of this company one can discover a slew of deceptive practices, claims of racism in the workplace and complaints from former employees.
Joseph and Franklin Valinho, owners of Tax Defense Network,
... Show more

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TDNRepresentative

May 22, 2012

@He Who's Keeping Head Down We wish to invite you to take a second look at us to assist you in resolving your tax problems. We urge anyone, current or potential clients,to call our Gold Star Customer Care Department with concerns about us and our services at 1-877-856-5118 or email at ClientCare@taxdefensenetwork.com.

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He Who's Keeping Head Down

May 12, 2012

I wish to thank everyone above (and at other sites) for sharing their experiences. I feel as though I have dodged a bullet. I decided to make just one last internet search on TDN before before I signed their papers and hand over $3500.

As someone said, "It it's too good to be true... it probably isn't." I think I'll embrace that concept and your comments more firmly and go the more traditional route. I'm now off to pull together a Local CPA/Lawyer team. People I can see face-to-face.

Sincerely -- Thank you.

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Used TDN

Feb 26, 2012

I contracted with them to file a few years of non-filed years, and the current year's return. When I talked to the sales guy on the initial consultation, he was pretty clear with what the process would be, and told me to expect resolution in about 90 days or so.

Their service is not cheap. I paid about 4,000 in 3 payments. My tax preparer was usually quick on email replies and returned calls within 24 hours 75% of the time.

There certainly wasn't resolution in 90 days though. I don't know if the problem was an unrealistic expectation given to me, or if TDN dropped the ball, or if the IRS was dragging, but in reality it took 8 months from contracting to resolution.

I did, of course, have to pay the full tax due plus full penalties and interest, but I was able to do it monthly over time.

Was the resolution worth their fees? To me it was. My tax problem had spiraled out of control, and it was a constant worry and stress. It's weird living your life afraid to go to the mailbox. Perhaps if you're shopping around, maybe their costs are high. I don't know. I had a big problem, and they helped me get through it.

I have no problem recommending them.

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this compnay is scam

Jan 04, 2012

they will call you all the time and the people are rude

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Cody Bower

Dec 02, 2011

Michelle Bennet... Please don't try to use the comment board as an opportunity to scam more people with another company that Tax Defense Network is secretly operating under. They even have the exact same toll-free phone number and free consultation application.

The sad truth is, none of these companies can do anything you can't. They have neither the attorneys or the CPAs they claim to have. They simply just fill out forms and send them to the IRS. They will feed you *** saying that the IRS is scared of their top notch lawyers and CPAs and that they know the tricks of the game. Truth is the only way you can actually settle your debt is by having a serious circumstance which prevents you from paying back your debt now or ever in the future. Otherwise, you have to get on a payment plan.

You can get penalties (not easy but possible) and interest removed provided you have reasonable explanations and spend enough time talking to the IRS. My advice, look up the term "IRS Tax Advocate" on google. They're non-profit tax specialists who will offer you advice on how to go about your issue and what you can or can't do.

To fill out the paperwork, you can simply go to HR Block or Liberty Income Tax (They're everywhere) and pay $20/hr to have them sit down and fill out the forms for you. You can even call the IRS from their office and they will sit by your side and advise you as you talk to the IRS agent.

If you have the money
... Show more

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Zooey

Nov 29, 2011

Thank you to everyone who told me to watch out. I just signed up with them, but I have the 3 day period and I am going to cancel it and change my bank account #.

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June McDonald

Oct 12, 2011

I have started another blog taxdefensenetworkstinks. They took my money and then did nothing. These people have no morals and are not the compassionate caring firm they display themselves to be They are simply money grubbing.

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Deborah P.

Oct 07, 2011

I wish I had found this article a week ago! In less than 7 days, this 'Tax Defense Network' has drafted $1000 out of my bank account but they haven't even reviewed my taxes yet!! Much less 'filed' the tax returns!! Yeah, they sound like they want to help you...but they are much better at helping themselves to peoples' money!

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Michael

Mar 21, 2011

I just started using TDN this afternoon, because of the six firms I talked to, they sounded most sincere and proactive. The tax attorneys I talked to don't do tax and most CPAs can't hep me getting my bank and wage levies released. If I hire both separately, it would cost me over $7000. And they all want the fee upfront. I don't have access to cash because the money in my bank accounts have been frozen. The fee TDN gave me is $6450 and they are supposed to help me with my bad taxes from 2006-2009 plus they want to make sure my tax for 2010 is correct. I like the 8-step plan Andrew, the gentleman I spoke to on the phone, proposed to help me back to being a tax-paying citizen. I even talked to a program director (responsible for case), Michael and another gentleman named Norm. In addition, they allowed me to pay their fees in seven installments and the first payment is not due until I receive my pay check on April 15. If they are not aggressive in getting my wage levy released, I will not have anything to pay them with. And if they are not making any progress in 30 days, I will simply go for someone else. So based on what they have offered so far, I will give them benefit of doubt and retain their service. Of course, I pray that these guys aren't crooks. I will keep you guys updated.

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