Tax Defense Network
Tax Defense Network Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tax Defense Network has 1.2 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Was drawn in by sales pitch, Were easy to talk to and sounded professional, Did a good audit which saved me money.
Cons: After payment no work done as promised, Whole experience was a complete waste of money, Total liars on binding contract.Recent recommendations regarding this business are as follows: "Steer Clear", "DO NOT USE THIS COMPANY".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tax Defense Network has 1.2 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Was drawn in by sales pitch, Were easy to talk to and sounded professional, Did a good audit which saved me money.
Cons: After payment no work done as promised, Whole experience was a complete waste of money, Total liars on binding contract.Recent recommendations regarding this business are as follows: "Steer Clear", "DO NOT USE THIS COMPANY".
Most users ask Tax Defense Network for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Unresponsive
Hired them to help with an IRS issue, nothing they promised has been done.
Going to the FL Bar, in attempt to obtain refund.
User's recommendation: Steer Clear
Dropped customer, still being charged monthly fee
My case was dropped last fall (2020) because all my information was not received but the company has continued to debit the monthly fee from my bank account. Since they must still consider me a customer I want them to pick up my case again and see it through to completion. When I did send the balance of required information it was returned to me with no explanation whatsoever; just the package as I had sent it.
From pissedconsumer.com
Preferred solution: Deliver product or service ordered
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Verified ReviewerHorrible experience
- Was drawn in by sales pitch
- After payment no work done as promised
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Manchester, KentuckyCancellation/Refund
Preferred solution: Cancellation / Refund
Never ever use their service
First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's meh...
nothing they promised in the initial sales pitch is going to happen. It's a convenient business model: if you take the money first, why would you delver anything you promised? In the end I paid them $4500. All they did is an installment plan for this money.
Moreover!!!
They leaked (or sold) my information!!! They took my money and didn't deliver what they promised, but suddenly after their failure, I started getting phone calls from complete strangers offering their "tax service". All these helpers know my phone number and my name and are aware of my predicaments. It looks like they have sold my information to the next scammers in chain to suck out more money from me.
In my case, I am broke, lost my job, struggling to find a new one.
At the same time I was left with a tax debt. In the initial phone conversation the guy was talking at length how great and successful they are at solving my kind of problems. He promised they will easily settle my debt. He convinced me to signed up the documents and pay.
The guy they assigned to my case was strange. He never remembered what we discussed over the phone. After a month of waiting he told me, oh yeah, sorry, I checked your numbers, we cannot do it. I was: you saw the numbers a month ago, yesterday they worked, today they suddenly don't?
Another thing they always insist on talking over phone, like it's last century and email doesn't exist.
So no paper trail is left behind.
The bottom line is, what they have done you probably can do yourself with a little bit of research and effort.
Definitely for much less money. Plus, your information won't be leaked to other scammers.
2018 taxes
09//7/2019 Case is not resolved
When I asked about it, I was told well you all make too much money but we can prevent the added interest and set up a monthly payment plan. When they did our 433-D form I found an error & I call and also faxed in the correction on the form.That's another thing; you cannot get you case worker when you call. You have to leave a voice message and they will only call the customer every two weeks. I think that's ridiculous.
Finally I was told that my 2018 taxes were completed and that payments would stay the same as the prior year. Later I started receiving letters from IRS stating that we had to pay the 2018 tax amount in full by the end of August 2019. Tax Defense had assured me that this was taken care of and all I needed to do was make sure I made my monthly payments on time. Whenever I call to try to get answers I'm always told we'll have a supervisor to call you.
I don't trust me and I won't do any business with them any more but I paid too much money for them to do nothing. I plan to continue to follow up and file on then until they do it right and I get what I've paid for.Their web-site is very misleading.
They make all these promises that they don't intend to keep. Something like this can get a person in a lot of trouble with this company leading you to think things are taken care of when Tax Defense just really scammed you out of your money and leave you hanging.
Lois Robinson
Texas
leddie60rn@***.com
- Were easy to talk to and sounded professional
- Department switching without notifying me who to contact
- Total liars on binding contract
Preferred solution: Deliver product or service ordered
Rip off liars
Not good lied to from the beginning.....
I took matters into my own hands do your homework yourself.... Get a lawyer you will get better results..
Do not ue it is a scam
ON 11/6/18 I ASKED ABOUT LOWERING MY TAX BILL AT LEAST 50 % I WAS TOLD THEY HAVE PEOPLE WHO WORK WITH THE IRS. THEY ASKED FOR $4750 UP FRONT.
I OWED $22005.00 I WAS MAKING AN INITIAL PYMT OF $12005. THEN MONTHLY PYMT OF AT LEAST$277.78, AFTER CHECKING HIS SUPERVISER DAN TOLD ME THEY LOWERED MY PAYMT TO $164.90 UNTIL A TAX SPECIALIST CONTACTS ME TO GIVE ME THE AMOUNT TO BE LOWERED. ON 11/13/18 ROBIN ELLEGE WAS ASSIGNED MY TAX SPECIALIST SHE ASKED FOR MY RETURN AND IRS NOTICES. HER FINAL RESPONSE ON 12/5 WAS WITH AN ADDITIONAL PYMENT OF $155 per month for 72 months fee would be $31 instead of $225.
THAT WAS MORE THEN I OWED. THIS PLACE WAS A SCAM.
I COULD HAVE USE THAT 4750 TO PAY MY TAX BILL. I AM 72 YRS OLD& HAD A STROKE, I TOLD THEM THAT.
TOTAL SCAM
- Whole experience was a complete waste of money
- Told me i could negotiate a discount which was not true
- After payment no work done as promised
Preferred solution: Full refund
False Marketing/Decent Service - There are better/cheaper alternatives
I mis-reported stock sales in 2016 and was contacted by the IRS to pay back $16k in taxes + nearly $3k in penalties and interest. I contacted the Tax Defense Network and they said while they couldn't guarantee I could get the interest and penalties waived, that they had never seen a situation in which that hadn't happened with a case like mine.
So I paid their $2,500 fee thinking at the very least I won't have to deal directly with the IRS and that the service would pay for itself by getting the penalties and interest waived. I was ecstatic when they audited my taxes and found that the IRS was wrong, that I didn't owe $16k but only $10k...great...then I wait and wait and wait...10 months before I get the go-ahead to pay the taxes but they were only able to waive $90 of the nearly $2k penalties and interest. Worse yet, I was told by the Money Resolver contact that they never get those fees waived...now I'm really mad because I was sold a line that I based on my decision on. In retrospect, I should have just taken it to my tax accountant who would have found the IRS discrepancy for a fraction of the cost.
The other problem was that I had the money to pay the IRS 8 months before it was resolved but was told to wait to pay so that they could negotiate with the IRS...Mistake because then I ended up paying more penalties and interest during that time! From what I can tell, it's not that hard to contact the IRS and work this stuff out without this service.
They also were slow to keep me up to date with the status and passed me off to different departments along the way. Get a good tax accountant and then work with the IRS and your tax accountant directly.
- Took my transaction from beginning to end
- Were easy to talk to and sounded professional
- Did a good audit which saved me money
- Department switching without notifying me who to contact
- Bad advice about waiting to pay the irs which cost me more money
- Told me i could negotiate a discount which was not true
Preferred solution: Let the company propose a solution
Rip off
Wrip off company
Tax Expert Talks
I wish i had gone to them
A TOTAL WASTE OF TIME, EFFORT, PATIENCE, and few THOUSAND DOLLARS!!
After over a year and a half of this "Company" outright LYING and changing agents on me over and over and over, I think it was 5 agents I went through , having to start over every single time. Ultimately having to go " Customer service" or whatever they call the scharade department, they have someone in "upper management" convince me that they had contacted the IRS and claimed my debt to the IRS uncollectable.
I was thrilled until recently talking with a representative from the IRS and finding out they had never gotten a call or any notification from "TDN" and I was within a month of getting my house Levy , and my debt had gone up 10k more then it was when I originally started the process due to interest and penalties. After all the countless promises , lies and hours and hours of phone calls and emails, it was all a scam!
- Lies and excuses
Preferred solution: Full refund
Bilked by supposed professionals
- Whole experience was a complete waste of money
Preferred solution: Price reduction
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