Tax Defense Network
120K
CLAIMED LOSSES
95
TOTAL REVIEWS
57.9K
PAGE VIEWS
1
ISSUE RESOLVED
Tax Defense Network Reviews
Anonymous
Cabot, Arkansas
Unresponsive
Hired them to help with an IRS issue, nothing they promised has been done. Going to the FL Bar, in attempt to obtain refund.
User's recommendation: Steer Clear
1 comment
Vicki J Jsl
Dropped customer, still being charged monthly fee
My case was dropped last fall (2020) because all my information was not received but the company has continued to debit the monthly fee from my bank account. Since they must still consider me a customer I want them to pick up my case again and see it through to completion. When I did send the balance of required information it was returned to me with no explanation whatsoever; just the package as I had sent it. From pissedconsumer.com
Preferred solution: Deliver product or service ordered
1 comment
Kaysan Uic
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible experience
Did not return my calls or e-mails, never did what they said they were going to do. No resolution of taxes. I fired them. DO NOT USE THIS COMPANY!
Loss:
$600
Pros:
- Was drawn in by sales pitch
Cons:
- After payment no work done as promised
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY
1 comment
Timothy K Avb
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manchester, Kentucky
Cancellation/Refund
This is the second time that I feel your company have advantage of my situation by taking my money and no service provided. The first time in 2018 after no communication of service therefore I canceled the agreement. The second time 01/06/2021 Gary Issac reached out me on a notice from IRS that we both received addressed to me on additional taxes added. I made it clear to him that I was already in a payment plan with the IRS &;;;;;;;;;;;;;; KY Revenue. He convinced me that he could take a look at my returns and save me money or at least get my payments reduced, plus get the IRS payment stopped until another agreement is successful. On 01/28/2021 I contacted Gary Issac and informed him that I have not heard from anyone concerning my case. After that Tyrone Taylor (EA) (615--953-****) called me for the first time and he was surprised to hear that I was already in a payment agreement but he offered to take a look at my returns and for me to return a signed power of attorney alone with my tax returns. He also stated that he could not guarantee the IRS would suspend any installment schedule payments for the time being. After giving it a lot of thought and twenty plus days of no correspondence I am requesting that agreement to be canceled and a refund.
Loss:
$950
Preferred solution: Cancellation / Refund
1 comment
Deaundra Ysm
Beaverton, Oregon
Hello. We are very sorry to hear you've experienced difficulty reaching our team.
Our team takes communication concerns very seriously, so we would be more than happy to assist you in addressing this matter. Unfortunately, we are unable to identify you based on the information provided and will ask that you contact our Client Care team directly so we may assist you further.
Please call (877) 856-5118 to speak with our team today. We hope to hear from you soon and look forward to improving your TDN experience!